General Terms and Conditions (GTC) for the Rental of Holiday Accommodation 1. Scope These General Terms and Conditions apply to contracts for the temporary rental of holiday accommodation for lodging purposes as well as to all related services provided by the landlord. 2. Contracting Parties The rental agreement is concluded between: Landlord / Provider: Premium Holidays Casilla de Costa S.L. Calle la Morada, 2 38650 Los Cristianos Santa Cruz de Tenerife NIF: B76728393 and the respective guest / booking party. 3. Conclusion of Contract The presentation of the holiday accommodation on the website does not constitute a legally binding offer. By submitting a booking request, the guest makes a binding offer to conclude a rental agreement. The contract is only concluded once the landlord expressly confirms the booking by email or in text form. 4. Rental Property and Use The holiday accommodation is rented exclusively for holiday purposes and only for the number of persons stated in the booking confirmation. Subletting or re-letting, as well as use for purposes other than holiday accommodation, is not permitted without the landlord’s express consent. 5. Prices The prices stated on the website or in the booking confirmation at the time of booking shall apply. Unless otherwise stated, all prices are in euros. Additional costs, in particular for final cleaning, security deposit, tourist tax, or other additional services, will be shown separately. 6. Payment Terms Unless otherwise agreed, the payment terms stated in the booking confirmation shall apply. In the case of short-notice bookings, the full rental price may become due immediately. If a due payment is not made on time, the landlord is entitled, after reminder and setting of a reasonable deadline, to withdraw from the contract and rent the accommodation to another party. 7. Security Deposit The landlord is entitled to request an appropriate security deposit. The security deposit serves to cover damages to the accommodation or its inventory. It will be refunded within a reasonable period after proper return of the accommodation, provided that no claims by the landlord remain outstanding. 8. Arrival and Departure The accommodation is available to the guest on the arrival day from the agreed time. On the departure day, the accommodation must be vacated by the agreed time. Any different times require prior agreement with the landlord. 9. Obligations of the Guest The guest undertakes to treat the holiday accommodation and its inventory with care. Any damage or defects occurring during the rental period must be reported to the landlord without undue delay. The guest is obliged to comply with the house rules, show consideration for neighbours and other residents, use the accommodation only for the agreed number of persons, and leave the accommodation in a tidy condition upon departure unless otherwise agreed. 10. Pets / Smoking / Events Pets are only permitted if this has been expressly agreed. Smoking in the accommodation is only permitted if this has been expressly allowed. Parties, events, or any other gatherings exceeding normal use are not permitted without the landlord’s prior consent. 11. Withdrawal / Cancellation by the Guest The guest may withdraw from the booking at any time before the start of the rental period. The withdrawal must be made in text form. In the event of withdrawal, the landlord may claim reasonable compensation to the extent permitted by law and unless otherwise agreed. The guest remains entitled to prove that the landlord has suffered no damage or significantly less damage. 12. Withdrawal by the Landlord The landlord is entitled to withdraw from the contract if force majeure or other circumstances beyond the landlord’s control make performance impossible, if the guest provides misleading or false information regarding the number of persons or the intended use, if the accommodation is used in breach of contract, or if due payments are not made despite reminder. Payments already made will be refunded in such cases unless the landlord is entitled to further claims. 13. Defects / Liability The landlord is liable in accordance with statutory provisions for intent and gross negligence. In the event of slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. In all other respects, liability for slight negligence is excluded to the extent permitted by law. No liability is assumed for items brought in by the guest unless liability is mandatory by law. The guest is liable for all damage caused by the guest, fellow travellers, or visitors to the accommodation, its inventory, or common facilities. 14. Force Majeure If the use of the accommodation is impossible or restricted due to force majeure, official orders, natural events, or other circumstances beyond the landlord’s control, the landlord shall only be liable within the framework of the applicable statutory provisions. Any expenses saved or services not provided shall be reimbursed where required by law. 15. No Right of Withdrawal for Time-Specific Accommodation Services A statutory right of withdrawal generally does not apply to contracts for accommodation services if the contract provides for a specific date or period. Instead, the agreed cancellation conditions shall apply. 16. Data Protection The guest’s personal data will only be processed in accordance with the applicable data protection laws. Further details are set out in the separate privacy policy on the website. 17. Final Provisions The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection provisions provide otherwise. Should any provision of these General Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.